Once samples are completed the results can be looked up on our website. We send out invoices twice a month for any samples completed during that period. When you receive the invoice, please review your results, and let us know if there are any issues as soon as possible. Members of the study team specified in the application receive a log-in to our database in order to look up results. If you have forgotten your password or need to change your username, email Freezerworks@partners.org and we can make the changes.